Terms of Service

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and SkyHook Technologies, Inc. ("SkyHook," "we," "us," or "our") regarding your access to and use of our advanced aerial rescue systems, related technologies, and services.

By accessing our website, using our services, or engaging with our systems, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must immediately discontinue use of our services.

SkyHook Technologies provides the following services and systems:

Core Technologies:

• Advanced aerial rescue and aircraft recovery systems
• Autonomous precision docking and control technologies
• Emergency descent and landing assistance systems
• Aviation safety research and development services

Digital Services:

• Technical documentation and system specifications
• Training materials and certification programs
• Research collaboration platforms
• Customer support and technical assistance

Professional Services:

• System integration and deployment consultation
• Regulatory compliance and certification support
• Custom engineering and development projects
• Maintenance and technical support services

Eligibility Requirements:

• Must be at least 18 years of age or the age of majority in your jurisdiction
• Must represent a legitimate aerospace, aviation, or research organization
• Must comply with all applicable export control and aviation regulations
• Must have appropriate technical qualifications for system access
• Must not be subject to international sanctions or restrictions

Registration Process:

• Complete our comprehensive registration and verification process
• Provide valid organizational credentials and contact information
• Submit required compliance and regulatory documentation
• Complete mandatory safety and security training programs
• Agree to ongoing monitoring and compliance requirements

Account Security:

• Maintain strict confidentiality of your login credentials
• Use multi-factor authentication for all system access
• Report any suspected security breaches immediately
• Comply with our data handling and information security policies

SkyHook Ownership:

All intellectual property rights in SkyHook systems, technologies, software, documentation, and related materials are owned exclusively by SkyHook Technologies or our licensors. This includes:

• Patents, patent applications, and proprietary technologies
• Trademarks, service marks, and trade names
• Copyrights in software, documentation, and creative works
• Trade secrets and confidential technical information
• Research data and analytical methodologies

Limited License:

Subject to these Terms, SkyHook grants you a limited, non-exclusive, non-transferable, revocable license to access and use our services solely for their intended purposes. This license does not include the right to:

• Modify, adapt, or create derivative works
• Reverse engineer or attempt to extract source code
• Distribute, sell, or sublicense our technologies
• Use our systems for competitive analysis or benchmarking
• Remove or alter proprietary notices or markings

You agree not to engage in any of the following prohibited activities:

Technical Restrictions:

• Attempting to gain unauthorized access to SkyHook systems
• Interfering with or disrupting system operation or security
• Introducing malware, viruses, or malicious code
• Overloading or attempting to disable our infrastructure
• Circumventing security measures or access controls

Legal and Regulatory Restrictions:

• Using systems in violation of applicable laws or regulations
• Engaging in activities that could endanger aviation safety
• Violating export control or international sanctions
• Infringing on third-party intellectual property rights
• Misrepresenting your identity or organizational affiliation

Operational Restrictions:

• Operating systems outside of approved parameters
• Using services for non-aviation or commercial purposes
• Sharing access credentials with unauthorized parties
• Attempting to replicate or compete with SkyHook technologies
• Publishing sensitive technical information without authorization

Your privacy and the security of our systems are paramount. Our comprehensive approach includes:

Data Protection:

• AES-256 encryption for all data transmission and storage
• Regular security audits and penetration testing
• Compliance with GDPR, CCPA, and aerospace industry standards
• Restricted access based on need-to-know principles
• Comprehensive audit logging and monitoring

User Responsibilities:

• Maintaining the confidentiality of login credentials
• Implementing appropriate security measures for your organization
• Reporting security incidents or vulnerabilities promptly
• Complying with data handling and classification requirements
• Participating in required security training and assessments

For detailed information about our privacy practices, please review our Privacy Policy.

SERVICE "AS IS":

SkyHook services are provided "as is" and "as available" without warranties of any kind, either express or implied. While we maintain high standards for our systems, we disclaim all warranties including but not limited to:

• Merchantability, fitness for a particular purpose, and non-infringement
• Uninterrupted, error-free, or secure operation
• Accuracy, reliability, or completeness of information
• Compatibility with all systems or environments
• Meeting all operational or performance requirements

TECHNOLOGICAL DEVELOPMENT:

SkyHook technologies are advanced aerospace systems under continuous development. Performance characteristics, capabilities, and availability may change as we advance our research and respond to regulatory requirements.

LIABILITY LIMITATIONS:

To the maximum extent permitted by law, SkyHook Technologies shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, revenue, or business opportunities
• Loss of data or confidential information
• Business interruption or operational delays
• Cost of replacement goods or services
• Personal injury or property damage (except as required by law)

DAMAGE CAP:

Our total liability for all claims arising from or related to these Terms or our services shall not exceed the greater of: (a) the amount paid by you to SkyHook in the 12 months preceding the claim, or (b) $10,000 USD.

ESSENTIAL BASIS:

These limitations are an essential basis of our agreement. Some jurisdictions do not allow limitations on certain types of damages, so these limitations may not apply to you.

You agree to indemnify, defend, and hold harmless SkyHook Technologies, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

• Your use or misuse of SkyHook services or systems
• Your violation of these Terms or applicable laws
• Your infringement of any intellectual property rights
• Your negligent or wrongful conduct
• Any false or misleading information you provide
• Your failure to comply with safety or operational requirements

DEFENSE OBLIGATIONS:

SkyHook reserves the right to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims.

TERMINATION BY YOU:

You may terminate your use of SkyHook services at any time by providing 30 days written notice and completing our secure data return procedures.

TERMINATION BY SKYHOOK:

We may terminate or suspend your access immediately, without prior notice, for any reason including:

• Violation of these Terms or applicable laws
• Threat to system security or safety
• Non-payment of fees or charges
• Changes in regulatory requirements
• Business or strategic reasons

EFFECT OF TERMINATION:

• All rights and licenses granted to you will immediately cease
• You must immediately discontinue use of all SkyHook systems
• You must return or destroy all confidential information
• Surviving provisions will continue to apply
• Outstanding obligations will remain in effect

JURISDICTION:

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict of law principles.

DISPUTE RESOLUTION:

• Mandatory arbitration for disputes under $100,000
• Federal court jurisdiction for larger disputes
• Class action waiver where legally permitted
• One-year limitation period for claims

INTERNATIONAL COMPLIANCE:

Users outside the United States must comply with local laws and regulations regarding the use of advanced aerospace technologies and data protection requirements.

UPDATES TO TERMS:

SkyHook reserves the right to modify these Terms at any time. We will provide notice of material changes through:

• Email notification to registered users
• Prominent website notices
• In-system notifications for active users
• 30-day advance notice for significant changes

ACCEPTANCE OF CHANGES:

Continued use of our services after the effective date of any changes constitutes acceptance of the modified Terms. If you object to any changes, your sole remedy is to discontinue use of our services.

ENTIRE AGREEMENT:

These Terms, together with our Privacy Policy and any additional agreements, constitute the entire agreement between you and SkyHook Technologies regarding our services.