1. Overview

SkyHook Technologies ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our advanced aerial rescue systems.

As a technology company developing mission-critical aerospace systems, we understand the importance of data security and privacy. This policy applies to all information collected through our digital platforms, research collaborations, and business partnerships.

Key Principle

We collect only the minimum data necessary to provide our services and advance aerospace safety research, and we never sell or rent your personal information to third parties.

2. Information Collection

We collect information in the following ways:

Information You Provide Directly:

  • Contact information (name, email address, phone number, company affiliation)
  • Professional credentials and technical expertise details
  • Research collaboration proposals and technical specifications
  • Communication preferences and inquiry details
  • Partnership and business development information

Information Collected Automatically:

  • Website usage data and analytics
  • Device information (browser type, operating system, IP address)
  • Performance metrics and system interaction data
  • Security logs and access patterns

Technical and Research Data:

  • System performance metrics and operational data
  • Research collaboration data and technical findings
  • Safety analysis and incident report data (anonymized)
  • Regulatory compliance and certification information

3. Data Usage

We use your information for the following purposes:

Service Delivery:

  • Providing technical support and customer service
  • Processing partnership and collaboration requests
  • Delivering requested technical documentation and resources
  • Facilitating research and development partnerships

Research and Development:

  • Advancing aerospace safety technology and innovation
  • Improving system performance and reliability
  • Contributing to industry safety standards and best practices
  • Supporting regulatory compliance and certification processes

Communication and Marketing:

  • Sending technical updates and industry insights
  • Sharing research findings and white papers
  • Providing information about relevant conferences and events
  • Facilitating professional networking within the aerospace community

Data Minimization

We collect and process only the data necessary for legitimate business purposes and delete information when it is no longer needed.

4. Data Sharing

We may share your information in the following circumstances:

Research Partners:

  • Academic institutions for aerospace safety research
  • Government agencies for regulatory compliance and safety studies
  • Industry partners for collaborative technology development
  • Aviation safety organizations for incident analysis and prevention

Service Providers:

  • Cloud infrastructure and data hosting services
  • Technical support and development contractors
  • Legal and compliance advisory services
  • Financial and accounting service providers

Legal Requirements:

  • Compliance with aviation safety regulations
  • Response to court orders or legal process
  • Protection of our legal rights and interests
  • Emergency situations involving public safety

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

Given the critical nature of aerospace safety systems, we implement enterprise-grade security measures to protect your information:

Technical Safeguards:

  • AES-256 encryption for data at rest and in transit
  • Multi-factor authentication for system access
  • Regular security audits and penetration testing
  • Secure development practices and code review processes
  • 24/7 security monitoring and incident response

Organizational Measures:

  • Employee security training and background checks
  • Role-based access controls and need-to-know principles
  • Regular security policy updates and compliance reviews
  • Incident response procedures and data breach protocols

Compliance Standards:

  • NIST Cybersecurity Framework compliance
  • ISO 27001 information security management
  • GDPR and CCPA privacy regulation adherence
  • Aviation industry security standards (DO-326A/ED-202A)

6. User Rights

You have the following rights regarding your personal information:

Access and Portability:

  • Request access to your personal information
  • Obtain a copy of your data in a portable format
  • Receive information about how your data is processed

Correction and Deletion:

  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information
  • Withdraw consent for data processing where applicable

Control and Restriction:

  • Object to certain types of data processing
  • Request restriction of data processing
  • Opt-out of marketing communications
  • Manage cookie preferences and tracking settings

Exercising Your Rights

To exercise any of these rights, please contact our Privacy Officer at privacy@skyhook-tech.com or use our secure data request portal.

7. Cookies & Tracking

We use cookies and similar technologies to enhance your experience:

Essential Cookies:

  • Authentication and session management
  • Security and fraud prevention
  • Basic website functionality

Analytics Cookies:

  • Website usage statistics and performance metrics
  • User behavior analysis for service improvement
  • Technical performance monitoring

Functional Cookies:

  • Language and region preferences
  • Customized content delivery
  • Enhanced user interface features

You can manage your cookie preferences through your browser settings or our cookie preference center. Note that disabling certain cookies may affect website functionality.

8. International Transfers

As a global aerospace technology company, we may transfer your information across international borders for legitimate business purposes:

Transfer Safeguards:

  • Standard Contractual Clauses (SCCs) for EU data transfers
  • Adequacy decisions for approved jurisdictions
  • Binding Corporate Rules for intra-group transfers
  • Certification schemes and codes of conduct

Data Localization:

  • EU resident data processed within the EEA where required
  • US resident data processed in compliance with state privacy laws
  • Critical aerospace data subject to export control regulations

9. Data Retention

We retain your information for the following periods:

Contact Information:

  • Active business relationships: Duration of relationship plus 3 years
  • Marketing contacts: Until opt-out or 5 years of inactivity
  • Research collaborations: 10 years for scientific continuity

Technical Data:

  • System performance data: 7 years for safety analysis
  • Research data: 15 years for long-term studies
  • Compliance records: As required by aviation regulations

Legal Requirements:

  • Aviation safety records: 20+ years per regulatory requirements
  • Financial records: 7 years for tax and audit purposes
  • Employment records: As required by labor laws

10. Policy Changes

We may update this Privacy Policy to reflect changes in our practices, technology, legal requirements, or business operations. We will:

  • Notify you of material changes via email or website notice
  • Provide 30 days advance notice for significant changes
  • Maintain previous versions for reference
  • Update the "Last Updated" date at the top of this policy

Continued use of our services after policy changes constitutes acceptance of the updated terms. If you disagree with changes, please contact us to discuss your options.

Privacy Contact Information

For any privacy-related questions, concerns, or requests, please contact our dedicated Privacy Officer using the information below.

Privacy Officer
privacy@skyhook-tech.com
Data Protection
dpo@skyhook-tech.com
Security Team
security@skyhook-tech.com